Archive for August, 2009

Watch Out Salesforce, SageCRM Could Take the Small Business World by Storm!

Friday, August 28th, 2009

I’ve been in the world of mid-tier accounting and CRM software for five years now and have always kept my eyes on the lower end of the market to know what’s out there. One product that particularly caught my attention is SageCRM, which isn’t really what you’d call a low-end software product. Actually, it’s decidedly mid-tier. It’s a full-blown customer relationship management software solution from Sage, developers of Peachtree, Accpac ERP, ACT! and SalesLogix.

 

What’s interesting about SageCRM is that it used to only integrate with more advanced accounting software products like MAS 90 and Sage Accpac ERP. Now, however, thanks to Gretrix, there is a link between SageCRM and QuickBooks. The Greytrix link now provides true bi-directional flow of data between the two products!

 

What does that mean for QuickBooks users? They can now utilize a robust, browser-based CRM system to enter orders and check customer status in QuickBooks either from the office or from a remote location such as a home, an airport or a customer location. From quote creation to invoicing, SageCRM will allow companies that use QuickBooks to be more nimble and responsive to customer needs.

 

This isn’t something to sneeze at either! With so much integration, SageCRM is poised to push productivity through the roof for some small companies. The reason I’m sharing this is because, as many business owners now recognize, accounting software alone is not enough for small businesses to thrive any more. They need an integrated system that can schedule sales calls, follow up on leads, create quotes, log key communications with customers and vendors, track marketing campaigns, see a customer’s account status, automate A/R collections and more.

 

To be successful today, you have to have a 360-degree view of business. Indeed, a business must be nimble enough to respond to changing customer tastes and needs. A business must also stay fresh on the minds of customers and prospects to be remembered. Bottom line – a business must operate with fewer resources yet somehow do more than ever before. That can only come with greater integration between key business software.

 

What Greytrix has done with its new link is allow millions of QuickBooks users to start running like a Fortune 500 company, without the corresponding price tag! SageCRM is not expensive for most small companies, especially compared to the productivity boost they will get by having so much more flexibility to conduct their business.

 

Thanks to Greytrix, QuickBooks and SageCRM are now unlikely partners in the battle to help small business run more efficiently, competitively and profitably.

Why SageCRM Will Revolutionize QuickBooks

Monday, August 24th, 2009

In the past, SageCRM has only been available for integration to advanced accounting software like Sage Accpac ERP and MAS 90. Now, however, SageCRM is available for any business that runs on QuickBooks. SageCRM dramatically speeds the sales order process by accessing real-time customer information from the field or the office. You’re guaranteed faster customer response times and more accurate information shared between accounting, sales and customer service.

 

SageCRM generates more money than it costs. Don’t believe it? Ask any customer that uses SageCRM to run their sales, customer service and order entry to explain. The ability to push customer orders from CRM into QuickBooks by way of the Internet no matter where you happen to be (airport, customer site, home, you name it!) gives you an definite edge in today’s race for new business.

Companies that use SageCRM with QuickBooks can expect to:

 

Ø      Improve cash flow from online order entry, invoicing, and payment status

Ø      Perform real-time business reporting to improve timely decision-making

Ø      Integrate sales and back office software functions for faster sales cycles

Ø      Improve accuracy of customer data between accounting and sales

Mindover Software Creates Strategic Referral Alliance with IT Firm

Thursday, August 20th, 2009

Austin, TX – August 13, 2009 – Mindover Software, a Sage business partner with offices in Austin, Dallas and San Antonio, formed an innovative strategic IT alliance with Texas Computer Solutions of Andrews, Texas.

 

Mindover Software, which is creating an alliance network of IT firms throughout Texas, cites revenue growth as one of the primary objectives of the network. “The synergy between IT consulting firms and resellers of Sage business and accounting software is well documented,” says Lloyd Smith, president of Mindover Software. “We often work with our customers’ outside IT firms when implementing Sage Accpac or SageCRM, so it only makes sense that we find ways to partner with IT firms to help drive new customer referrals.”

 

The alliance is intended to help participating IT firms like Texas Computer Solutions introduce Sage business and accounting software to their customers and prospects. Sage products represented by Mindover Software include Sage Accpac ERP, Sage MAS 500, SageCRM and Sage FAS. “We have customers of varying sizes and business complexity,” says Mike Sanchez, president of Texas Computer Solutions. “An alliance with Mindover Software allows us to easily identify the right business software to meet our customers’ needs. And it puts us in a position to recommend solutions that improve their bottom-line,” he adds.

 

Mindover Software is offering its alliance partners like Texas Computer Solutions training on business software products like SageCRM, which is a customer relationship management solution that operates over the Internet. “SageCRM is our fastest growing product line,” mentions Smith. “Because Sage CRM software integrates sales, marketing and customer service functions with back-end accounting software, companies can be more responsive to their customers, process transactions from the field and create more targeted marketing campaigns to grow their business.”

 

Texas Computer Solutions was eager to join the alliance network when presented with the opportunity. “We saw immediate value in joining,” says Sanchez. “We can test drive SageCRM, receive additional training on business software that can help our customers, and trade highly qualified referrals to help grow our respective businesses. It’s a great deal for an IT firm like ours,” he adds.

 

About Mindover Software

Mindover Software is a Sage Software business partner and offers a broad range of CRM, ERP and accounting software solutions including Sage Accpac ERP, Sage MAS 500, SageCRM and E-Commerce. From Texas offices in Austin, Dallas and San Antonio, Mindover Software’s staff of professional consultants carries out the company’s commitment to high-quality results and customer satisfaction. Learn more at www.mindovercorp.com or by calling toll-free (866) 990-3994.

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SageCRM Now Works with Peachtree & QuickBooks

Friday, August 14th, 2009

Good news for companies that use Peachtree and QuickBooks. SageCRM now integrates with them to provide a fully-functioning CRM application where before there were only limited offerings. Thanks to Sage 3rd party developer, Greytrix, a new integration link has been developed to the two popular accounting applications.

Users can remotely enter orders over the Internet using SageCRM and so speed up the billing cycle and, ultimately, cash collections. SageCRM provides QuickBooks and Peachtree users a way to view customer financials, invoices, payments and orders in a highly-organized and efficient manner.

This is great news for SageCRM resellers. It now gives them a huge market to target that was previously the domain of smaller, less robust contact management solutions. By courting customers that are reluctant to give up their trusted QuickBooks, Sage itself now has a great opportunity to add new customers that can later be converted to more advanced business and accounting software solutions like Sage Accpac and MAS 90/200. This is definitely the break-through many were waiting for.

Sage Guidance on Future BP Acquisitions

Wednesday, August 5th, 2009

I read the new policy on acquisitions issued by Sage yesterday. I have to say, it makes a lot of sense. It clears up questions I had about product marging calculations when you have multiple offices and what happens if you decide to deconsolidate a merged company down the road.

I still personally think that mergers or acquisitions do make sense from a lot of perspectives for Sage business partners. There are a lot of advantages to be gaines, not the least of which include:

  • Better product margins
  • Back office savings
  • More flexible staffing on jobs
  • Expertise on more product lines/3rd party applications
  • Improved financial resources (if the M&A strategy is done well!)

Sage certainly appears not to be discouraging growth through M&A, but it wants to make sure the BP community knows the rules of the game.

Future Acquisitions by Sage Business Partners

Tuesday, August 4th, 2009

The recent collapse of the MIS Group, the largest Sage channel partner in the US, came as quite a shock to many Sage business partners and followers. It seemed to fly in the face of recent convential wisdom, which is that bigger is better from not only a product margin perspective but also a resource usage one. Well, all of that may be changing.

New guidance was issued by Paul Johnson, EVP of Sales at Sage. Has anybody read the new policy? Does it make it any harder to undertake an acquisition of another Sage business partner?

I plan on reading the new policy as soon as I can get my hands on one.

Until next time.

David